Parallel Port Network Lock Troubleshooting
From XMS Wiki - http://wikis.aquaveo.com/xms/
1. Have you installed the hardware lock drivers?
- Use add/remove programs to remove any Sentinel or EMRL drivers that are currently installed on your machine
- Reboot your machine.
- Install the updated drivers from the CD or download them here: http://utils.aquaveo.com/hwlock.exe
Go on to number 2.
2. Is the lock firmly attached to the parallel port of the appropriate computer (server)?
If yes, go on to number 3.
If no, attach the lock and reboot your machine.
3. Look for a netenble.001 file on the computer’s hard drive.
The netenble.001 file serves as a flag to the modeling software to look for the network hardware lock. Without the netenble.001 file, the network lock will NOT be detected. Copy the file from your installation CD to the XMS installation folder.
If you have the netenble.001 file in the program folder, go on to number 4.
4. Look for a password file, usually in the same directory as the executable, and named *mspass.txt. (gmspass.txt for GMS users, smspass.txt for SMS users, and wmspass.txt for WMS users)
You can also find this file by searching for pass.txt with your Windows XP utility.
If you find this file, delete it or rename it.
If you do not find this file, go on to number 5.
5. Email us at support@aquaveo.com or call Aquaveo Technical Support (801) 691-5530.
Notes on Network Locks
- The Use Defaults button sets up general default protocols and is sufficient for most cases.
- The Local button sets up default protocols for the machine to which the hardware lock is attached.
- The WAN button sets up default protocols for use with wide area networks.
- The TCP/IP setting may be added if the exact IP address is specified in the "IP broadcast mask" box. This method is particularly useful if the network lock conflicts with other Windows protocols such as dialup networking.
- The IP broadcast mask edit box is used to specify a range of addresses for the TCP/IP protocol. It is made up of 4 values, each ranging from 0 to 255 and separated by periods. A value of 255 designates the local machine's field as the address used. A value of 0 instructs the computer to search all of the possible IP addresses. For example, if your machine's IP address is 234.185.087.123, a mask of 255.255.255.0 will instruct your machine to search every other machine with IP address ranging from 234.185.087.0 to 234.185.08.255 for the hardware lock. A mask of 255.255.0.0 will search every machine with IP addresses ranging from 234.185.0.0 to 234.185.255.255. Since checking an IP address is extremely slow, a more restricted broadcast mask is better. Using the exact IP address of the computer that has the hardware lock is the safest bet.
