Support - FAQ: Difference between revisions

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# How can I contact technical support for GMS, SMS, WMS, or Arc Hydro Groundwater?
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#: Contact technical support at support@aquaveo.com.
# When is technical support available?
#: Technical support is available Monday–Friday (excluding holidays) 8:00–5:00 MST.  
#What information do I need when contacting technical support for GMS, SMS, WMS, or Arc Hydro Groundwater?
#: You will need to provide the following:
#:* Company name
#:* License serial number
#:* Exact steps to reproduce the problem
#:* Software build date
#Do I need a current license of GMS, SMS, WMS, or Arc Hydro Groundwater to receive technical support?
#: In general, a current license agreement is needed before technical support is provided. To purchase a current license, contact sales@aquaveo.com.
#Is training available?
#: Training is available for all products. Contact training@aquaveo.com.
 
 
See [[FAQ]]


== Related Topics ==
== Related Topics ==
* [[Support Knowledge Base|Support Knowledge Base]]
* [[Support Forum]]
 
* [[SMS:Support Knowledge Base|Support Knowledge Base]]
 
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{{Navbox GMS}}
[[Category:General Information|Support]]
[[Category:Support]]
 
 
[[Category:Q&A]]

Revision as of 23:17, 16 September 2009

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