File Cloud: Difference between revisions

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Our FTP site can be found at the link below:
As of November 19th, 2016, Aquaveo no longer uses an FTP site for file sharing.


ftp://pubftp.aquaveo.com/
Files will now be shared over the cloud. More information on the file cloud is available to Aquaveo employees on the internal site.


[http://www.aquaveo.com/technical-support/ Technical support] may ask you to upload files to the ftp server in order to determine the source of issues. To do so, go to the above address in an [http://en.wikipedia.org/wiki/Comparison_of_FTP_clients FTP client program] and upload the necessary files to the "incoming" directory.
[http://www.aquaveo.com/technical-support/ Technical support] may ask some users to upload files here in order to determine the source of issues. To do so, email Technical support at support@aquaveo.com and they will send you a link and a password to a folder in our cloud where you can drop your files. Any files we wish to send back to you will also be dropped in your individual, password-protected folder.  


Most of our files are available for download on our download mirror but not from our public FTP site.  For these files, please go to the downloads page at http://www.aquaveo.com/downloads or download the file you need from the relevant wiki page.
Most of our files are available for download on our download mirror but not from our file cloud.  For these files, please go to the downloads page at http://www.aquaveo.com/downloads or download the file from the relevant wiki page.  


== Related Topics ==
== Related Topics ==
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== External Links ==
== External Links ==
* [http://www.aquaveo.com/technical-support/ Aquaveo Technical Support]
* [http://www.aquaveo.com/technical-support/ Aquaveo Technical Support]
[[Category:General Information|File]]
[[Category:External Links]]
[[Category:Support|File]]

Latest revision as of 22:40, 8 February 2017

As of November 19th, 2016, Aquaveo no longer uses an FTP site for file sharing.

Files will now be shared over the cloud. More information on the file cloud is available to Aquaveo employees on the internal site.

Technical support may ask some users to upload files here in order to determine the source of issues. To do so, email Technical support at support@aquaveo.com and they will send you a link and a password to a folder in our cloud where you can drop your files. Any files we wish to send back to you will also be dropped in your individual, password-protected folder.

Most of our files are available for download on our download mirror but not from our file cloud. For these files, please go to the downloads page at http://www.aquaveo.com/downloads or download the file from the relevant wiki page.

Related Topics

External Links