Media Feature Pack: Difference between revisions

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==Is Windows affected?==
==Is Windows affected?==
The following steps will help you find out if you need the extra feature.
The following steps will help you find out if you need the extra feature.
* Right click on the Windows Start Menu button and click "System".
# Right-click on the Windows Start Menu button and click '''System'''.
* Under the "Windows specifications" heading, look for "Edition".
# Under the ''Windows specifications'' heading, look for ''Edition''.
* If your edition ends in N or NK, you will need the Media Feature Pack to generate film loops.
# If the edition ends in N or NK, proceed to get the Media Feature Pack in order to generate film loops.
** Example: "Windows 10 Pro" does not need the Media Feature Pack. "Windows 10 Pro N" does. So does "Windows 10 Pro NK".
#* Example: "Windows 10 Pro" does not need the Media Feature Pack. "Windows 10 Pro N" does. So does "Windows 10 Pro NK".
 
==Getting the Media Feature Pack==
==Getting the Media Feature Pack==
If your edition of Windows is affected, you can resolve the issue by installing a free optional Windows feature.
If the edition of Windows is affected, resolve the issue by installing a free optional Windows feature.
* Open the Start Menu and type "Manage Optional Features".
# Open the Start Menu and type "Manage Optional Features".
* Click on the top item to open the Settings app.
# Click on the top item to open the ''Settings'' app.
* Click "Add a feature" at the top.
# Click '''Add a feature''' at the top.
* Find the "Media Feature Pack" feature and check the box next to it.
# Find the "Media Feature Pack" feature and check the box next to it.
* Click the "Install" button.
# Click the '''Install''' button.
* After installation completes, restart your computer.
# After installation completes, restart the computer.
* Try generating a film loop again to see if this resolved the issue.
It is recommended to try generating a film loop again to see if this resolved the issue. If the issue was not resolved, contact Aquaveo technical support.
 


==Related Topics==
==Related Topics==

Latest revision as of 22:23, 16 June 2022

When making film loops, XMS may display the following error message:

"Could not create movie. A required dependency may be missing. See xmswiki.com/wiki/Media_Feature_Pack"

This message usually means XMS is running on an edition of Windows which does not include media features. The issue can be fixed by installing a free optional Windows feature.

Is Windows affected?

The following steps will help you find out if you need the extra feature.

  1. Right-click on the Windows Start Menu button and click System.
  2. Under the Windows specifications heading, look for Edition.
  3. If the edition ends in N or NK, proceed to get the Media Feature Pack in order to generate film loops.
    • Example: "Windows 10 Pro" does not need the Media Feature Pack. "Windows 10 Pro N" does. So does "Windows 10 Pro NK".

Getting the Media Feature Pack

If the edition of Windows is affected, resolve the issue by installing a free optional Windows feature.

  1. Open the Start Menu and type "Manage Optional Features".
  2. Click on the top item to open the Settings app.
  3. Click Add a feature at the top.
  4. Find the "Media Feature Pack" feature and check the box next to it.
  5. Click the Install button.
  6. After installation completes, restart the computer.

It is recommended to try generating a film loop again to see if this resolved the issue. If the issue was not resolved, contact Aquaveo technical support.

Related Topics